People and devices
Day-to-day help for laptops, desktops, printers, accounts and new starters.
IT support for small companies
Your business has enough to do. IT should just work.
I look after the everyday technology behind your company, from laptops and Microsoft 365 to networks, security, backups and cloud systems. You get practical answers and one experienced person who takes ownership.
Direct contactwith the person solving it
- 20+ years in enterprise IT
- Experience in regulated environments
- Support for teams of 5–50
- Projects and ongoing support
What I can take care of
The IT your company depends on, covered.
You do not need to know which technical category a problem belongs to. Tell me what is slowing the team down and I will trace it to the right place.
Windows · macOS · setup · troubleshooting · onboarding
Microsoft 365 and cloud
Email, Teams, SharePoint, permissions and cloud services configured so they stay manageable.
Networks and connectivity
Reliable office Wi-Fi, internet, remote access and the network equipment behind them.
Security and continuity
Practical protection, tested backups and recovery planning sized for a small company.
Websites and business systems
Help maintaining websites, hosting and the connected tools your workflows rely on.
Automation and practical AI
Careful automation of repetitive work, including private AI agents where they genuinely help.
Self-hosted AI agents
AI agents running on your infrastructure.
I deploy and maintain capable AI agents on infrastructure you control. Your company gets useful automation without handing its memory, documents and operational context to another opaque cloud service.
Two agents, two ways of working
You control the infrastructure
OpenClaw
Structured multi-agent teams
A coordinated team of specialised agents, each with a defined role, isolated workspace and clear security boundary.
- Separate roles for each agent
- Sandbox and policy controls
- Gmail, Slack, Notion and GitHub integrations
- Personal setup and team training
Best for
Predictable, role-based automation with clear responsibilities.
Hermes Agent
Autonomous, persistent assistant
An always-available assistant with persistent memory, learned skills, natural-language scheduling and delegation through isolated subagents.
- Persistent memory and learned skills
- Natural-language task scheduling
- Telegram, Slack, WhatsApp, Signal and Email
- Sandboxed execution through Docker or SSH
Best for
One assistant that learns your workflows and improves over time.
Why run agents yourself?
You keep control without becoming a part-time AI operations team. I handle deployment, security boundaries, integrations and ongoing maintenance.
Your data stays within your perimeter
The agent, memory and documents live on systems you control. You decide whether inference uses a local model or a vetted API.
Auditable and sandboxed
Actions can be logged, restricted and reviewed, with human approval kept in the loop for sensitive work.
Connected to your existing tools
Agents can work with your inboxes, chat, documents, code and business systems instead of living in a separate browser tab.
Operated by one accountable engineer
The person who configures the server and integrations is also the person you contact when something needs attention.
What a running agent can do
- 01
Triage mail and tickets
Classify incoming requests, route them and prepare replies for a person to approve.
- 02
Answer from internal knowledge
Search your documents, wikis and ticket history while keeping the source material under your control.
- 03
Watch systems and flag problems
Monitor logs and metrics, report anomalies and propose a response before anything is executed.
- 04
Run recurring back-office work
Turn plain-language instructions into scheduled reports, summaries and team updates.
Put an agent to work on a real process.
We start with one useful, bounded workflow, choose the right agent and decide exactly where data and inference should live.
An IT partner, not a ticket maze
A clear answer from the person doing the work.
Small companies often sit in an awkward gap: too much technology to manage informally, but not enough to justify a full internal IT department. I fill that gap with direct, senior support that can flex from one urgent problem to ongoing care.
- Plain-language advice before new software or hardware is purchased
- Remote support for fast resolution, with on-site work in the Zagreb area
- Documentation that keeps your company in control of its own systems
- A security-conscious approach shaped by regulated enterprise IT
How it works
Start with one conversation.
No package selector and no sales handoff. We establish what is happening, what matters most and the sensible next step.
- 01
Understand
We discuss your team, current setup and the problems that keep coming back.
- 02
Prioritise
You get a clear recommendation, scope and cost before work begins.
- 03
Fix and improve
I resolve the immediate issue, document the work and help prevent a repeat.
Who you will work with
Twenty years of IT experience, without twenty layers of support.
20+years in IT
I am the founder and engineer behind AndromedaSoft. I spent more than 20 years in IT operations inside a large regulated pharmaceutical environment, where systems must be dependable, changes controlled and data handled carefully.
I now bring that discipline to smaller companies in a more direct form. You speak with the person who investigates the issue, configures the system and remains accountable for the result.
My work spans everyday support, infrastructure, cloud services, security, websites, reporting, automation and self-hosted AI. The technology can vary; the goal stays the same: keep your team productive and your systems understandable.
Contact
What is getting in the way of your work?
Describe the issue in your own words. I will reply with a practical next step, usually within one business day.
- Based in
- Zagreb, Croatia · remote worldwide
- Typical availability
- Mon–Fri, 9:00–17:00 CET